Terms & Conditions

1. Definitions

  • Company”: Luxury Private Tours of India.
  • Client”: Any person(s) making a booking with the Company.
  • Tour”: The travel services and arrangements provided by the Company.
  • Contract”: The binding agreement between the Company and the Client.

2. Booking & Payments

  • Deposit: A 50% deposit confirms your reservation.
  • Balance: The remaining amount is collected by the Company during the tour as outlined on your invoice/itinerary.
  • Payment Methods: Credit/debit card, bank transfer, or cheque.
  • Pricing: Rates may be revised until the deposit is received; all inclusions are as per your confirmed itinerary. Currency fluctuations, tax changes, or supplier revisions may affect pricing until full payment is settled.

3. Cancellation by the Client

  • 31+ days before start: 50% of total tour cost is refundable.
  • 0–30 days before start: No refund.
  • No-show/unused services: Non-refundable.

Refunds (where applicable) are processed to the original payment source less non-recoverable supplier charges and bank/FX fees.

4. Itineraries & Inclusions

  • Your itinerary, services, and inclusions are as stated on the Company website or in your custom proposal.
  • Operational changes (weather, local conditions, government orders, safety reasons, or supplier constraints) may require adjustments. Equivalent or higher-value alternatives will be arranged where feasible.

5. Passports, Visas & Travel Documents

  • Clients are responsible for holding a valid passport, visas, and any health/entry certificates required by destination authorities.
  • The Company may provide guidance and assistance for visa submissions on request; issuance remains at the discretion of the relevant authorities.
  • Comprehensive travel insurance covering medical, trip cancellation/interruption, baggage, and personal liability is mandatory.

6. Liability & Insurance

  • 6.1 The Company shall not be liable for:
    • Personal injury, illness, or death, except where caused directly by the Company’s proven negligence.
    • Loss, theft, or damage to baggage or personal effects.
    • Delays, curtailments, or cancellations resulting from force majeure (see §9).
    • Acts/omissions of independent suppliers (airlines, hotels, transport, guides) or any third party beyond the Company’s control.
  • 6.2 Clients must maintain adequate travel insurance for the entire trip and may be asked to provide proof of cover prior to departure.

7. Amendments (by the Client)

  • Date or service changes requested after confirmation are subject to availability and any supplier change fees.
  • Additional costs arising from such amendments are the Client’s responsibility.

8. Amendments (by the Company)

The Company may make minor changes where reasonably required. For any significant change prior to travel, the Client will be offered a suitable alternative or a refund of recoverable amounts paid (excluding non-refundable components already committed to suppliers).

9. Force Majeure

Events beyond the Company’s reasonable control—including but not limited to natural disasters, epidemics, acts of government, political unrest, strikes, extreme weather, air/road closures, or safety advisories—may necessitate changes, postponement, or cancellation. In such cases, liability is excluded, and refunds are limited to amounts recovered from suppliers, less administrative/banking costs.

10. Health & Safety

  • Clients must disclose any medical conditions, mobility needs, or dietary requirements at the time of booking so appropriate arrangements can be considered.
  • The Company reserves the right to decline or discontinue services if participation presents a safety risk to the Client or others.

11. Travel Advisories

Clients should review relevant government travel advisories prior to booking and before departure. Proceeding with travel constitutes acceptance of the associated risks.

12. Conduct

Clients agree to comply with local laws, cultural norms, park/heritage site regulations, and reasonable instructions from guides/drivers. The Company may withdraw services without refund in cases of serious misconduct.

13. Complaints

Any service issue should be reported immediately on tour so we can attempt resolution on the spot. If unresolved, please submit a written summary within 7 days of trip end for review.

14. Privacy

Personal data is collected solely to deliver travel services, manage bookings, and meet legal requirements. Data may be shared with suppliers (hotels, airlines, logistics partners) strictly for service fulfillment. See our Privacy Policy for details.

15. Governing Law & Jurisdiction

This Contract is governed by the laws of India. Courts/tribunals at [Jaipur] India shall have exclusive jurisdiction (to be finalized by the Company).

16. Acceptance

By paying the deposit or confirming in writing, the Client acknowledges and accepts these Terms & Conditions on behalf of all participants in the booking.


Contact

Luxury Private Tours of India
Email: enquiry@luxuryprivatetoursofindia.com
Phone: +91-9876543210
Address: G3, Shiv Villa complex, Plot No. 2, Tara Nagar D, Jhotwara, Jaipur, Rajasthan 302012


Addendum – Key Policies

  • Refund Timelines: Where due, refunds are initiated within 7–14 working days after confirmation from suppliers.
  • Supplier Terms: Airlines/hotels/railways/cruise and event partners may impose their own non-refundable or change conditions; these will apply in addition to the Company’s terms.
  • Unused Services: Voluntarily missed tours, meals, hotel nights, or transfers are non-refundable.
  • Special Offers: Promotional rates/early-bird deals may carry stricter payment and cancellation rules.
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